Privacy Policy

Privacy Policy

Codelayer Technologies ("Codelayer," "we," "us," or "our") is committed to protecting the privacy of visitors to our website and users of our services, including the GrowBiz ERP suite, Odoo implementation services, and related offerings.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit our website at codelayer.in
• Interact with our sales and support teams
• Request a demo
• Engage us for ERP implementation, customization, integration, or support services

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

When you contact us, request a demo, schedule a site visit, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Details about products or services of interest
• ERP requirements and support needs
• Messages or business information shared through forms or consultations
• Information shared during ERP implementation, including workflows, operational data, and organizational details

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General location information derived from your IP address

This information may be collected through server logs, cookies, and similar technologies.

Information Collected During Service Delivery

When delivering ERP implementation, customization, or support services, we may collect:

• Organizational data
• Business process workflows
• Product and customer master data
• Configuration and implementation information
• Training and support-related information

How We Use Your Information

We use your information to:

• Respond to inquiries, demo requests, and consultations
• Deliver ERP solutions and related services
• Manage implementation projects and support requests
• Communicate project updates and training schedules
• Manage Annual Maintenance Contracts (AMCs)
• Provide product updates and service information
• Improve website performance and user experience
• Comply with legal and regulatory obligations
• Protect our systems and prevent fraud or misuse

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Legal Basis for Processing

Consent

When you submit a contact form, demo request, or voluntarily provide information.

Contractual Necessity

When processing is required to deliver services you have requested or purchased.

Legal Obligations

When required to comply with applicable laws and regulations.

Legitimate Interests

When necessary to improve our services, website, and business operations, provided your rights are not overridden.

How We Share Your Information

We do not sell your personal information.

Service Providers and Business Partners

We may share information with trusted third parties who assist with:

• Website hosting
• Email and communication services
• Payment processing
• Business operations

These providers only receive information necessary to perform their services.

Odoo and Technology Partners

As an Odoo Ready Partner, certain implementation and support activities may require coordination with Odoo or other technology vendors involved in delivering contracted services.

Legal Requirements

We may disclose information when required by law, legal process, government request, or to protect our rights, users, and systems.

Business Transfers

If our business undergoes a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.

Data Security

We implement reasonable technical and organizational safeguards, including:

• Access controls
• Secure storage practices
• Confidentiality obligations for personnel and partners

While we take reasonable steps to protect information, no system can guarantee complete security.

Data Retention

We retain personal information:

• For the duration of service engagements
• During active support or AMC periods
• As required by applicable laws
• To resolve disputes and enforce agreements

Business data provided during ERP projects is handled according to client agreements and confidentiality requirements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Understand visitor behavior

You can manage or disable cookies through your browser settings, although some website features may be affected.

Third-Party Links

Our website may contain links to third-party websites, including:

• Odoo websites
• Social media platforms
• Partner websites
• Industry resources

We are not responsible for the privacy practices of third-party websites.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Withdraw consent
• Restrict or object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are intended for business use and are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Codelayer Technologies operates from Thiruvananthapuram, Kerala, India.

If you access our services from outside India, your information may be transferred to, stored, and processed in India or other locations where our service providers operate.

We take reasonable measures to ensure appropriate protection of transferred data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with a revised "Last Updated" date. We encourage users to review this policy periodically.

Contact Us

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.